We offer a simplified production pipeline for all orders. The majority of our orders are produced and shipped within five business days, with the day the order is submitted counted as day zero. Production runs on business days Monday – Friday. Turnaround times are based on non-holiday business days only. Color correction option adds one business day to order. If you have a deadline associated with your order, we recommend you place your deadline in special instructions or email our customer service so expedited shipping options can be discussed.
Production runs on business days Monday – Friday.  Turnaround times are based on non-holiday business days only.
Color correction option adds one working day to order.

Holiday Closings

myphotopipe is closed in observance of the following US holidays if on a weekday, Monday through Friday:

  • New Year’s Day  (January 1)
  • Memorial Day  (Last Monday in May)
  • Independence Day (July 4)
  • Labor Day (First Monday of September)
  • Thanksgiving Weekend (Fourth Thursday and Friday of November)
  • Christmas Day (December 25)

Important Turnaround Information

All turnaround times are based on in-house production. Once an order is complete, the courier is responsible for deliveries. We are not responsible for the speed of delivery or missed deadlines associated with courier services. If you have not received your confirmation email or shipping confirmation email, please reach out to customer service via email to request more information.

Please note sale products may be subject to longer turnaround times due to higher than normal order volumes.

Production times are approximates and not guaranteed.

At Myphotopie, your satisfaction is our number one concern. We guarantee the quality of our prints. If you feel there was an error processing your photo please contact customer service and we’ll fix it but you must notify us within 14 days. Remakes will be done only from the original digital image submitted to us in the original order using the finish originally specified in that order. Remakes will be shipped as specified in the original order. Expedited shipping is available for a cost if different from the method chosen on the original order.

To get a refund, mail the prints you're unhappy with to:

Myphotopipe Return Department
1445 Woodmont Ln NW Suite 1670
Atlanta, GA 30318

We will process your refund on receipt of the prints.

Please note that this guarantee does not apply to greeting cards or merchandise if either of these conditions are true:

  • Myphotopipe is not responsible for any accuracy, spelling, or punctuation mistakes on the customer's part. Please be sure to preview the contents of your card(s) and correct any mistakes before concluding your order. Myphotopipe does not and will not proofread for (or correct) any such mistakes.
  • Myphotopipe is also not responsible for poor quality resulting from the use of a low-resolution image for your cards or gift items. We do our best when ordering to prompt you, if an image is below our resolution standards.